I spoke to three poker room floor managers about the situation, and they all said that there was nothing that they could do. It is the principle and lack of customer service by Pechanga Poker Room. How would YOU feel if this happened to you as a poker player? I play larger games at other casinos so it’s not the $375 money that I lost. #3 If I had known it was $375 to call, I would have folded and saved $375. The floor manager, Adi, says that I even though the dealer confirms $225 with me before I called the all in, it is the player’s responsibly to pay attention to opponents stack sizes and it was my fault for listening to the dealer in this situation! #1 How can a dealer look you in the eye to confirm an All In call dollar amount twice then it’s the players fault for “not paying attention to another players stack?” #2 When I asked seat 8 “Why didn’t you say anything when the dealer was saying it was $225 to call his all in? If you lost the pot, would you be raising your hand to say there’s an extra $150 more if you had lost the pot?” He responded that he had his headphones on and wasn’t listening. I won a hand after I called for chips so those chips play.” The floor manager named 'Adi' comes over and the DEALER ADMITS that he incorrectly confirms to me that it was $225 to call his all in instead of $375. The player in seat 8 then says “Wait, I had $650 to start the hand so he owes me $150 on top. Those other chips don’t play.” I say “So to clarify and confirm, seat 8 started with $500 total and it’s $225 for me to call his all in?” The dealer confirms “Yes, $225 for you to call his all in bet.” I call and lose the pot. I ask the dealer how much is his all in? The dealer says “He started with $500 total so you have to call $225 if you want to call his all in. This player had $400 cash on the table with some chips in front of him.

I bet $200 into a $200 pot on the turn and seat 8 goes all in.

Last night, I was playing 2-5 $500 max buy in NLH at the Pechanga Poker Room and had a $800 stack.

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